7coin Privacy Policy

7coin (referred to below as "we", "us", or "the platform") provides a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you use our website 7coin.lat, register, make a deposit, or use any of our services — and how that information is used and what rights you have.

By accessing this website or creating an account, you agree to the terms set out in this Privacy Policy. If you do not agree, please refrain from using our platform. This Policy should be read together with our Terms and Conditions.

This Policy applies solely to the 7coin platform. We are not responsible for the privacy practices of third-party websites or services.

We collect your information in several ways. The categories of information collected are described below:

2.1 — Information You Provide

When you register, manage your account, or contact us, we collect:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (where identity verification is required)
• Residential address
• Payment information (bKash number, Nagad number, Rocket number)
• Records of your conversations with our support team

2.2 — Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device identifier
• Browser type, operating system, and device type
• Date and time of access to the website
• Pages visited, links clicked, and time spent
• Referral URL (where you came from before reaching our site)
• Information collected from cookies and similar tracking technologies

2.3 — Transaction Information

To ensure the security of your financial transactions, we collect:

• Deposit and withdrawal history
• Records of betting and gaming activity
• Details of bonus and promotional offer usage
• Wallet balance and transaction amounts

We use your information only for lawful and specific purposes. The information we collect is used for the following:

We do not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 — Service Provider Partners

Limited information may be shared with trusted third parties that provide services on our behalf, such as: payment processors (bKash, Nagad, Rocket), technology service providers, cybersecurity specialists, and game content suppliers. These partners operate under our instructions and are obligated to keep information confidential.

4.2 — Legal Obligations

Information may be disclosed in compliance with the law in the following cases:

• Upon a court order or a lawful request from a law enforcement agency
• To comply with anti-money laundering regulations
• To assist in the investigation of fraud or illegal activity
• To protect the rights and assets of ourselves and our users

4.3 — Business Transfers

In the event of a business merger, acquisition, or restructuring, user information may be transferred. We will notify you appropriately before any such change.

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 — Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor website usage and improve service quality.

5.2 — Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

7coin treats the security of your personal information with the utmost importance. We apply industry-standard technical and organizational measures.

6.1 — Security Measures

• SSL (Secure Socket Layer) encryption used for all data transfers
• Strong encryption technology applied to data storage
• Regular security audits and vulnerability assessments
• Access controls — only authorized staff can access information
• Two-factor authentication
• Round-the-clock system monitoring and intrusion detection

6.2 — Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a defined period for legal obligations, dispute resolution, or fraud prevention purposes. Once legal requirements are met, information is securely deleted.

6.3 — Response to Data Breaches

In the event of a data breach, we will promptly notify affected users and take the necessary protective measures.

As a 7coin user, you have the following rights regarding your personal information:

To exercise these rights, contact us at any time via 24/7 live chat or by email.

7coin provides services only to those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

We verify your age at the time of registration. If we have reason to believe that a user is under 21, we will immediately suspend that account and securely delete any information collected.

If you become aware that a minor is using our platform, please notify our support team immediately.

We may update this Privacy Policy from time to time. The Policy may be revised due to changes in the scope of services, adoption of new technologies, or legal requirements.

For significant changes, we will send a notification to your registered email and clearly announce it on the website. Continued use of the platform after changes have been made will be considered your acceptance of the new policy.

A version history of the Policy is kept on our end. If you wish to view a previous version, please contact our support team.

Our platform may operate on international servers. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate safeguards are in place and that international standards for data protection are followed.

All of our service provider partners are contractually obligated to maintain high standards of data confidentiality.

For any questions or concerns about the Privacy Policy, or to exercise your rights, please get in touch with us. Our team will handle your request promptly.

Last updated: January 2026. Previous versions are available upon request.